IT Support Specialist

Fulltime - 40 hours
location Leiden, The Netherlands

Flex IT is the market leader in Circular IT hardware and is growing rapidly in the European market. Here is the perfect opportunity to launch your career with Flex IT Distribution as an IT Support Specialist.

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Person
Person

Kyon Adriaans

IT Recruiter

As an IT Support Specialist, you will be a key member of the IT Infrastructure team. You are mainly responsible for supporting our colleagues for all matters IT. Together with your team you are also responsible maintaining and improving our systems. You will be based at our headquarters in Leiden, but you will also be providing solutions for all our offices abroad.

Tasks & Responsibilities

This is dynamic role with varied tasks, but your activities will among other things include:

  • Make sure our IT and telco systems run smoothly across the whole organization.
  • Distribution of hardware, incident resolution, and mobile device management.
  • MS System Administration.
  • Provide first and second line support using TOPdesk.
  • Support the process of defining and implementing change requests (ITIL).
  • Actively participate in improvement of our IT infrastructure.

Skills & Competences

There is not a set route to become a great System & Cloud administrator at Flex IT, but to be successful in this role, you should recognize yourself in this profile:

  • MBO level 4 degree in IT, and 1-3 years of relevant experience.
  • Experienced in providing support using TOPdesk.
  • Experienced in MS system administration (MCSA, MCSE) and workstation management.
  • Experienced in telco systems, RDP and MDM.
  • Service-oriented and hands-on. Experience with TFS and ITIL is considered a plus.
  • You have a hunger to learn. If you don’t know how to solve a problem today, you make sure that you know how to solve it tomorrow.

What we offer

  • A truly dynamic, no-nonsense environment, where a bit of initiative and a self-starting attitude gets you everywhere;
  • A platform where your thoughts and ideas (coupled with a bit of elbow-grease) are appreciated and heard;
  • In addition to your salary, we offer a profit-sharing scheme, pension scheme, travel reimbursement, laptop, employee discounts, and 27 days of annual leave.

Our vision at Flex IT is to live and breathe circular. At the end of the day this keeps  money in our customers’ pockets and our planet healthier.

apply now!

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