ITAD Account Manager

Fulltime - 40 hours
location Leiden, The Netherlands

Flex IT is the market leader in Circular IT hardware and is growing rapidly in the European market. These days, the demand for an environmentally friendly disposal of used products is ever increasing, as for instance, governments encourage CSR (corporate sustainability responsibility). We can proudly call ourselves the founder and European market leader in the Asset Recovery Industry.


Karolina Hamerla

Talent Partner, Europe

As ITAD account manager you will organize a streamlined process for securely and responsibly disposing of redundant and end-to-end-life IT equipment. You will reach out and build an effective communication & relation with our clients (mainly big multinationals).

Tasks & Responsibilities

What your key responsibilities will look like:

  • Build an effective communication & relation with clients (phone, emails, client meetings)
  • Qualify and respond to inbound lead inquiries
  • Outbound dialing to qualify leads and deals and set follow-up communication
  • Quotation /order making and processing
  • Respond to and assist with requests to the sales support team
  • Coordinate with sales support team in managing account activities and processes
  • Analyze and resolve client queries in accurate and timely manner
  • Maintain positive working relationship with clients for business growth
  • Develop account management plan to meet business objectives
  • Provide excellent customer service to ensure customer satisfaction
  • Execute and manage assigned work within allotted timeline and budget

Skills & Competences

The Account Manager we are looking for

  • Previous IT sales and prospecting experience
  • Customer service excellence (customer focus)
  • Strong verbal and written communication
  • Self-motivated team player with hardworking and proactive approach
  • Natural problem solver who enjoys identifying ways to make things better
  • Must be able to multi-task and demonstrate flexibility in managing multiple priorities
  • Excellent interpersonal skills with focus on achieving goals through problem solving and collaboration

What we offer

What we can offer you with us here Flex IT

  • A flat organization, where what is best for the business is what drives the decisions.
  • A truly dynamic environment, where a bit of initiative and a self-starting attitude gets you everywhere.
  • A platform where your thoughts, ideas (coupled with a bit of elbow-grease) is not only appreciated, but also heard.
  • A no-nonsense environment, where decisions are made.


Our vision at Flex IT is to live and breathe circular. At the end of the day this keeps more money in our customers’ pockets, and our planet a bit little bit healthier.


At Flex IT the ‘train is never standing still’ – So hop onboard and apply here!

apply now!

Send us your resume and motivation. Let’s see which opportunities arise.

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